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Shipping & Returns

At Craftastik we deliver worldwide! We can ship to the United Kingdom, Europe, and the rest of the world. We offer a choice of delivery settings and prices and these are outlined below for your convenience.

SHIPPING

UNITED KINGDOM 

Most orders will be sent out by Royal Mail 2nd class, larger items will be sent out using a trackable service. 

All orders will be dispatched within 2-3 days (excl. Public Holidays) .

EUROPE

FREE DELIVERY when you spend £200.00 or more. A flat rate of £9.95 will be charged on all other orders excluding soy wax (shipping will be charged at checkout for soy wax)

Orders will be shipped by Royal Mail International Standard, for larger items Royal Mail International Signed & Tracked may be used.

Delivery time; 5-7 working days.

 

INTERNATIONAL DESTINATIONS 

FREE DELIVERY when you spend £300.00 or more. A flat rate of £11.95 will be charged on all other orders excluding soy wax (shipping will be charged at checkout for soy wax)

Orders will be shipped by Royal Mail International Standard, for larger items Royal Mail International Signed & Tracked may be used.

Delivery time; 7-9 working days.

 

RETURNS POLICY

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result our error (you received an incorrect or defective item, etc.).

If you need to return an item, please Contact Us with your order number and details about the product if you would like to return. We will respond quickly with instructions for how to reurn items from your order.

 


 

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